The New Tipping Point by Ellen Fruchtman, CEO Tipping Point: the critical point in a situation, process, or system beyond which a significant and often unstoppable effect or change takes place. This article was written on October 2, 2019. With Lab-Grown Diamonds permeating the industry; with rock-bottom value; with average sales taking a hit; with an economy that makes...
by Angie Ash, EVP Pardon the headline, but seemingly, in the blink of an eye, here we are with 4th quarter in our periphery. It honestly feels like a switch has been flicked sometimes. The kids go back to school and the temperatures drop by twenty degrees, signaling a hard stop to summer. Some, like me, want...
by Shane O'Neill, VP Time for a Logo Makeover: Give Your Brand a Fresh Look In today's fast-paced business world, keeping your brand on point is crucial. At the heart of your brand's identity lies your logo, and if it's looking a bit tired or no longer fits your vibe, it might be time for a makeover. Why Your...
by Ellen Fruchtman, President There. I admit it. Not in a romantic way, I love Steven Singer because of his marketing prowess. His bravery. His willingness to take a position on an issue we all know is right for the jewelry business. Yes, Steven Singer is large enough that he can scream it from the mountain tops...
by Angie Ash, Executive Vice President Most big companies have embraced tweaking their brand over the years, some to good effect and others not so much. These smaller tweaks are typically noticeable but not jarring. For example, the modernization of McDonald’s storefronts has evolved slowly over the years, and Taco Bell quietly made the move from a...
By Ellen Fruchtman, President Every year you start out with the best intentions. You prepare a budget. You hopefully prepare a strategy. You develop some new ideas and you’ve determined a calendar where those new ideas should go. And then, somewhere along the way, most of those good intentions never come to fruition. July is the perfect...
by Angie Ash, EVP Let’s face it, time flies. 10 years ago, retail jewelers didn’t have the technology that’s at their fingertips now. There was no Clientbook or Podium in the market yet. Websites weren’t as user-friendly as they are today, and photography options were limited to certain lightboxes; never mind how long it took to clean...
By Shane O'Neill, VP You've probably heard all the buzz about AI and how it's the latest and greatest thing in digital marketing. But let me let you in on a little secret - AI isn't as new as it seems. Truth is, AI has been a driving force in digital marketing for years, but there are...
By Ellen Fruchtman, CEO By now you would have to have your head in the sand if you weren’t aware of Artificial Intelligence (AI). In simple terms, AI refers to the actual simulation of human intelligence. These are machines that are programmed to think, learn, and perform tasks. ChatGPT (which I’m sure you have heard of) is...
by Angie Ash, EVP Lately, it feels like we live in a world of increasingly opposing views. Politically, this is quite obvious. But this polarization is frankly everywhere, and it can be exhausting. Take work as just one example. On the one hand, we’re told to work harder. Get your hustle on! On the other hand, we’re told...