by Ellen Fruchtman, President We just returned from JCK. In fact, as I am writing this article, I am still getting over the trauma of wearing a mask for 8 hours, the masked police tooling the aisles, the sheer hypocrisy of it all (with shoulder-to-shoulder cocktail parties and events sans masks). The overall exhaustion, occasional frustration, and...
by Charles Pobee-Mensah, Director of Digital Marketing Search Engine Optimization (SEO) can often seem confusing or overwhelming. This is especially true for jewelers. Since we've talked in the past about what SEO is, let's focus today on four tips for actually doing it. Highlight The Pillars of Your Business Is your main focus bridal, watches, and fashion jewelry? Or...
by Shane O’Neill, Vice President Having eCommerce activated on your website is becoming a common talking point, although many retailers still resist allowing online purchases. The COVID-19 situation has forced many to rethink their online presence, as many stores were closed, and eCommerce transactions became the only real opportunity to drive sales. Year over year, online sales...
by Angie Ash, EVP Last week, I had a very engaging conversation with a UCLA grad student researching, you guessed it and no pun intended, an emerging engagement ring brand. The new brand, which had to be kept from me, was considering an online storefront with a brick-and-mortar showroom. Emily asked me some great questions and we discussed...
by Charles Pobee-Mensah, Director of Digital Marketing While working, most of us are much more likely to be using a laptop or desktop than a phone. So it's only natural that when a jeweler reviews their website, they primarily look at it on a computer. But this doesn't always help you produce the customer-facing experience that you're...
by Angie Ash, EVP I have been working within the fine jewelry industry now for over 25 years. That’s a lot of time to ponder the intricacies of the business-consumer connection and what retail jewelers can do better! While the industry as a whole is making strides, (adopting service technology such as Podium is one example), work still...
by Charles Pobee-Mensah, Director of Digital Marketing Would you prefer the marketing emails you get to be more personalized and relevant? What about privacy? Would you prefer to have your email inbox protected from marketers who want to track your email activity, or would you prefer it not to be protected? Phrased like this, most of us would...
A Fruchtman Marketing Podcast
Just about every business is in the social media game now and most are failing to use their social media channels even in a moderately successful way.
by Charles Pobee-Mensah, Director of Digital Marketing As tech companies busily move forward with figuring out how to create the next generation of technology, we slowly start to get a glimpse of how things might change for the world of retail jewelry. During a recent conference, Google gave us a little preview of something that could change...
by Angie Ash, EVP I have to be honest. When Google announced that it wasn’t going to replace cookies in Chrome with any new proposed personal identifiers, I was neither surprised nor upset. If you’re reading this and not entirely sure what cookies are, you should be soon. That’s because when you visit a website, any tracking...