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Angie Articles Tag

Getting Personal with Clienteling

by Angie Ash, EVP Know what’s great? Receiving a text message from a business that sounds genuine and specifically written to me. Know what’s not great? A canned, cut, and pasted attempt to “connect”. Getting business done during a pandemic meant jewelers HAD to turn the innovation switch on to stay alive. And retailers got in line accordingly...

What Will the New Normal Look Like?

By Angie Ash, EVP When COVID first reared its ugly head, there was no phrase I despised hearing quite as much as the “new normal”. There was nothing even remotely “normal” about what the world was going through when the pandemic hit. With almost a year of COVID under our belts, though, the phrase is finally settling...

“He Went to Blue Nile!”

by Angie Ash, EVP I have great news - my daughter is officially engaged! My future son in law asked for our blessing to marry Meredith about a month ago, and Matt and I both loved that he followed this tradition of sorts. Within the conversation, I mentioned that I was in the jewelry business and told...

A Hard Habit to Break

by Angie Ash, EVP As someone with a side hustle teaching a few classes at a local gym, I often get asked how to keep weight off successfully and long-term. It’s not easy, especially for women as they age and face the realities of a slower metabolism and the effects of hormones. As if the rest of...

For Better or Worse

Seems like every retailer wants the same things consistently and, no doubt, they’re great things and smart things to strive for. Better bridal business. Repeat customers. Higher average sales. More traffic. But when it comes to putting those wants into tangibles, sometimes the obstacles to success begin at store level basics. Better Bridal Business. Every weekend...

Jingle All the Way

by Angie Ash, Executive Vice President Engage the Five Senses in Your Store This Holiday Season As the song goes, “it’s the most wonderful time of the year.” This year we can only hope, right? For many people, possibly you included, it’s also the most stressful time of the year. Before you’re in the thick of it, make...

Don’t You Forget About Me

By Angie Ash, EVP Some schools are going 100% virtual this fall while others are a classroom and online hybrid. More states are mandating masks to walk into any place of business, and the virus isn’t dying down this summer as we all hoped. Restaurants are still struggling, evident by all the banners and signs posted that...

santa holding a surfboard with the words "be jolly in july"

Christmas in July

There’s a local restaurant in the little town I call home that does a big Christmas in July celebration over a weekend. There’s a Santa that visits, the restaurant is all-out decorated, the menu features holiday classic foods, including a fruitcake dessert, and Christmas music floods the space. It’s a sell-out every single year and just...

Grin and Bear It

by Angie Ash, Executive Vice President “Grin and bear it” were words my Dad sometimes said as I was growing up. Certainly, I’ve thought about those four words more in the past few months. My Dad is 88 years old this year, and he certainly has been through his share of hardship in his life thus far....

Here Come the Brides…or Not

by Angie Ash, Executive Vice President Owning Bridal. Many jewelers want to claim it in their market. And, yes, every jeweler should desire to have a certain percentage of the bridal business. After all, it’s usually the first major jewelry purchase in a couple’s lives together, and a starting point for a jeweler to build future business....