by Angie Ash, EVP
As the mom of two Gen Z girls, I can attest to their noses always being in their phones. Personally, I would be happier with their noses in more books, but I digress. However, as tied to technology as they are, they definitely fit the mold of what Gen Z wants in a shopping experience:
- Brick and mortar preferred shopping
- The ability to use offers (they won’t buy at retail unless it’s under protest)
- They pay attention to online exclusives that aren’t available in-store
- They comparison shop constantly, always looking for the best price
- They ask for opinions from friends and family before buying