Fruchtman Findings

Your customers come back because of you. But AI can help. Here’s how.

Conflicting forecasts are everywhere this season, but the only one that matters may be your own.

Luxury is shifting. It’s less about status and more about connection, story, and identity. People want pieces that say something...

The third-party cookie—the thing marketers have used for years to retarget consumers across the internet—is on its deathbed. But here’s...

Pardon the song pun, but are you looking for loyalty in all the wrong places? Marketing initiatives alone won’t get...

In today’s luxury jewelry world, building a client relationship isn’t optional—it’s your superpower. So here’s your cheat sheet to mastering...

Today’s luxury shoppers expect a level of personalized service that borders on mind-reading; and if we’re being real, they deserve...

As AI dominates the business world as the latest buzzword, local retailers must ask themselves: Can you truly be authentic...