Fruchtman Findings

The best way to thrive this Holiday Season is to be ready to optimize every client interaction that comes your...

 "Tis the Season of Giving" serves as a reminder that philanthropy can be woven into the very fabric of the...

Service with a Sparkle. Service calls are proactive—you’re offering your customer something valuable with no strings attached. And that can...

Contrary to what many of our sales associates believe—or at least how they behave—the last step in the selling process...

By David Turgeon, EVP Client Services In the realm of luxury retailing, especially within the fine jewelry industry, creating an...

2023 is proving to be a year of buying peaks and valleys. If you’ve never sent your customers a survey...

by Charles Pobee-Mensah, Director of Digital Marketing Do you remember the last time a business did something unexpected for you?...